📞 General Medicare Help
Medicare
For general questions, claims, or help in a language other than English or Spanish. Say “Agent” to reach a representative.
Phone: 1-800-MEDICARE (1-800-633-4227)
TTY: 1-877-486-2048
Website: www.medicare.gov
👤 Social Security Administration (SSA)
For Medicare card replacements, address/name changes, Part A & B eligibility, Extra Help for drug costs, premiums, and death reporting.
Phone: 1-800-772-1213
TTY: 1-800-325-0778
Website: www.ssa.gov
🔁 Coordination of Benefits (COB) Contractor
To determine whether Medicare or another insurance pays first, or to update insurance information.
Phone: 1-800-999-1118
TTY: 1-800-318-8782
🪖 Department of Defense
TRICARE for Life / TRICARE Pharmacy Program
TRICARE for Life: 1-866-773-0404 | TTY: 1-866-773-0405
Pharmacy: 1-877-363-1303 | TTY: 1-877-540-6261
Website: www.tricare.mil/mybenefit
🕵️ Medicare Fraud Reporting
Department of Health & Human Services – Office of Inspector General
If you suspect fraud or abuse.
Phone: 1-800-HHS-TIPS (1-800-447-8477)
TTY: 1-800-377-4950
Website: https://oig.hhs.gov/fraud
🔐 Privacy or Discrimination Issues
HHS Office for Civil Rights
For complaints related to discrimination or violations of health information privacy.
Phone: 1-800-368-1019
TTY: 1-800-537-7697
Website: www.hhs.gov/ocr
🎖 Department of Veterans Affairs (VA)
If you’re a veteran or receiving VA benefits.
Phone: 1-800-827-1000
TTY: 1-800-829-4833
Website: www.va.gov
🏛 Office of Personnel Management (OPM)
For information about the Federal Employee Health Benefits Program.
Phone: 1-888-767-6738
TTY: 1-800-878-5707
Website: www.opm.gov/healthcare-insurance
🚆 Railroad Retirement Board (RRB)
If you receive RRB benefits, contact them to manage your Medicare enrollment, card, or personal info.
Phone: 1-877-772-5772
Or contact your local RRB office
🩺 Quality Improvement Organization (QIO)
For concerns about the quality of care or if you believe a Medicare-covered service is ending too soon.
Call 1-800-MEDICARE to get the number for your local QIO.
How we can help:
The more you understand Medicare, the more confident you'll feel in making the right choices for your health coverage. That’s why we’ve put together this dedicated Medicare Resource Center—to simplify the process and guide you every step of the way.
Here, you’ll find helpful tools and information designed to support you in choosing a plan that fits your unique needs and lifestyle.
If you have questions or need personal guidance, don’t hesitate to reach out. We're always here to help. Call or text 910-631-5392 or email [email protected].
Information:
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If you are new to Medicare and need a little more information, click below.
North Carolina: We do not offer every plan available in your area. Currently we represent 23 organizations which offer 121 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
South Carolina: We do not offer every plan available in your area. Currently we represent 21 organizations which offer 107 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
Georgia: We do not offer every plan available in your area. Currently we represent 20 organizations which offer 103 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
Tennessee: We do not offer every plan available in your area. Currently we represent 18 organizations which offer 98 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
Florida: We do not offer every plan available in your area. Currently we represent 25 organizations which offer 152 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
Virginia: We do not offer every plan available in your area. Currently we represent 19 organizations which offer 105 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
Maryland: We do not offer every plan available in your area. Currently we represent 17 organizations which offer 89 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
Kansas: We do not offer every plan available in your area. Currently we represent 12 organizations which offer 67 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
Texas: We do not offer every plan available in your area. Currently we represent 28 organizations which offer 164 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
Ohio: We do not offer every plan available in your area. Currently we represent 23 organizations which offer 133 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
Michigan: We do not offer every plan available in your area. Currently we represent 15 organizations which offer 92 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
California: We do not offer every plan available in your area. Currently we represent 33 organizations which offer 178 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program (SHIP) to get information on all of your options.
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